WTF! Walk The Floors Podcast- All Things Hospitality Training

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Michele Kline and Stephanie Leger

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Podcast data

Created By Michele Kline and Stephanie Leger

Podcast Status active

Started 30/03/2022

Latest Episode 01/05/2023

Release Period Episodic

Episodes 98

Partner Reviews 0

Language English

Frequency 169

Average Length 19 minutes and 32 seconds

Country United States

Global Rank TOP 1%

Description

Hospitality Industry Leaders, Stephanie Leger & Michele Kline, tackle the challenges of management who sit behind a desk and miss out on opportunities. Stephanie & Michele are experts in service quality assurance & training facilitation. They have been enhancing service, inspiring leaders and employees, in the hospitality industry for 20+ years. They are absolute change agents and their processes stick! WTF! Walk The Floors is a safe space where hoteliers can share stories of “mouth-opening” moments they have experienced throughout their careers and openly talk about it. We are committed to NEVER revealing the name of a property or employee, nor putting a brand at risk. WTF was born out of Stephanie’s & Michèle’s passion for high-quality service, a solid brand representation and training made fun! We believe that even though the hospitality industry can be extremely demanding, there is a ton of fun in it and they want to bring some of that to you. And why not, at the same time, point out some of those areas where opportunities are missed and service can be enhanced. Follow their episodes as they embark on weekly training journeys while utilizing real-life experiences while they set the stage.
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Episodes
- #614193 - Loyalty Marketing in the Hospitality Gaming Industry
  
  2 years ago
  
  #614193 - Loyalty Marketing in the Hospitality Gaming Industry
- #614194 - Behind the Scenes Hotel Transitions (Guest Brian Proctor)
  
  2 years ago
  
  #614194 - Behind the Scenes Hotel Transitions (Guest Brian Proctor)
- #614195 - Accountability For Successful Hotel Teams
  
  2 years ago
  
  #614195 - Accountability For Successful Hotel Teams
- #614196 - Hospitality on water! (Guest Harrison Liu)
  
  2 years ago
  
  #614196 - Hospitality on water! (Guest Harrison Liu)
- #614197 - Engaging Communication Goes Beyond Hospitality
  
  2 years ago
  
  #614197 - Engaging Communication Goes Beyond Hospitality
Reviews
- There are no reviews yet
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WTF! Walk The Floors Podcast- All Things Hospitality Training

WTF! Walk The Floors Podcast- All Things Hospitality Training

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Podcast data

Description

Agent Outreach

Episodes

#614193 - Loyalty Marketing in the Hospitality Gaming Industry

#614193 - Loyalty Marketing in the Hospitality Gaming Industry

#614194 - Behind the Scenes Hotel Transitions (Guest Brian Proctor)

#614194 - Behind the Scenes Hotel Transitions (Guest Brian Proctor)

#614195 - Accountability For Successful Hotel Teams

#614195 - Accountability For Successful Hotel Teams

#614196 - Hospitality on water! (Guest Harrison Liu)

#614196 - Hospitality on water! (Guest Harrison Liu)

#614197 - Engaging Communication Goes Beyond Hospitality

#614197 - Engaging Communication Goes Beyond Hospitality

Reviews

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