The Modern Customer Podcast

1.9

160+

TOP 2%

Creator:

Blake Morgan

Business
Technology
Management

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Podcast data

Created By Blake Morgan

Podcast Status active

Started 03/08/2015

Latest Episode 07/03/2023

Release Period Episodic

Episodes 337

Partner Reviews 1

Language English

Frequency 168

Average Length 30 minutes and 20 seconds

Country United States

Global Rank TOP 2%

Description

Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies. Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization. Today’s customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.
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Episodes
- #60041 - Connecting with New and Changing Customers: Lessons from the Del Monte Foods CMO
  
  2 years ago
  
  #60041 - Connecting with New and Changing Customers: Lessons from the Del Monte Foods CMO
- #60042 - 6 Forces to Navigate the Changing Retail Industry
  
  2 years ago
  
  #60042 - 6 Forces to Navigate the Changing Retail Industry
- #60043 - What Gets Measured Gets Managed: CX Metrics Insights from Petco’s Chief Customer Officer
  
  2 years ago
  
  #60043 - What Gets Measured Gets Managed: CX Metrics Insights from Petco’s Chief Customer Officer
- #60044 - Measuring The Success of Our Relationships (And Not Lying About It)
  
  2 years ago
  
  #60044 - Measuring The Success of Our Relationships (And Not Lying About It)
- #60045 - Listen To Build-A-Bear’s CEO Talk About Her Customer Experience Strategy
  
  2 years ago
  
  #60045 - Listen To Build-A-Bear’s CEO Talk About Her Customer Experience Strategy
Reviews
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The Modern Customer Podcast

The Modern Customer Podcast

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Podcast data

Description

Agent Outreach

Episodes

#60041 - Connecting with New and Changing Customers: Lessons from the Del Monte Foods CMO

#60041 - Connecting with New and Changing Customers: Lessons from the Del Monte Foods CMO

#60042 - 6 Forces to Navigate the Changing Retail Industry

#60042 - 6 Forces to Navigate the Changing Retail Industry

#60043 - What Gets Measured Gets Managed: CX Metrics Insights from Petco’s Chief Customer Officer

#60043 - What Gets Measured Gets Managed: CX Metrics Insights from Petco’s Chief Customer Officer

#60044 - Measuring The Success of Our Relationships (And Not Lying About It)

#60044 - Measuring The Success of Our Relationships (And Not Lying About It)

#60045 - Listen To Build-A-Bear’s CEO Talk About Her Customer Experience Strategy

#60045 - Listen To Build-A-Bear’s CEO Talk About Her Customer Experience Strategy

Reviews

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