The Chief Customer Officer Human Duct Tape Show

1.9

420+

TOP 2%

Creator:

Jeanne Bliss

Business
Management

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Podcast data

Created By Jeanne Bliss

Podcast Status active

Started 19/04/2016

Latest Episode 11/03/2022

Release Period Episodic

Episodes 246

Partner Reviews 0

Language English

Frequency 411

Average Length 42 minutes and 32 seconds

Country United States

Global Rank TOP 2%

Description

Join us to learn the leadership practices from C-Level Customer Experience executives at Airbnb, Walgreens, Audi, Premera, The Smithsonian Institute, Barney’s New York, and Adobe among others. They will fearlessly share with you what works...and what doesn’t work as we debunk this role, why it’s not about ”Kumbaya", but rather how the Chief Customer Officer is acting as the human duct tape of the organization - uniting companies to earn the right to customer-driven growth. Hosted by Jeanne Bliss, five time Chief Customer Officer and author of "Would You Do That To Your Mother?" and “Chief Customer Officer 2.0." Jeanne is joined by CCOs around the world as they share how they gain traction in transforming their business, leaders and operations.
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Episodes
- #590324 - Prioritize Customer Dignity, Listen to First-hand Accounts, and Turn One-time Customers into Loyal Regulars
  
  2 years ago
  
  #590324 - Prioritize Customer Dignity, Listen to First-hand Accounts, and Turn One-time Customers into Loyal Regulars
- #590325 - How to Measure the Extraordinary in an Experience-driven Economy
  
  2 years ago
  
  #590325 - How to Measure the Extraordinary in an Experience-driven Economy
- #590326 - Customer-centric Companies Are Employee-centric
  
  2 years ago
  
  #590326 - Customer-centric Companies Are Employee-centric
- #590327 - First Things First: Get the Fundamental Customer Experience Right
  
  2 years ago
  
  #590327 - First Things First: Get the Fundamental Customer Experience Right
- #590328 - How Can You Improve Employee Experience Within a HealthCare Nonprofit?
  
  2 years ago
  
  #590328 - How Can You Improve Employee Experience Within a HealthCare Nonprofit?
Reviews
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The Chief Customer Officer Human Duct Tape Show

The Chief Customer Officer Human Duct Tape Show

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Podcast data

Description

Agent Outreach

Episodes

#590324 - Prioritize Customer Dignity, Listen to First-hand Accounts, and Turn One-time Customers into Loyal Regulars

#590324 - Prioritize Customer Dignity, Listen to First-hand Accounts, and Turn One-time Customers into Loyal Regulars

#590325 - How to Measure the Extraordinary in an Experience-driven Economy

#590325 - How to Measure the Extraordinary in an Experience-driven Economy

#590326 - Customer-centric Companies Are Employee-centric

#590326 - Customer-centric Companies Are Employee-centric

#590327 - First Things First: Get the Fundamental Customer Experience Right

#590327 - First Things First: Get the Fundamental Customer Experience Right

#590328 - How Can You Improve Employee Experience Within a HealthCare Nonprofit?

#590328 - How Can You Improve Employee Experience Within a HealthCare Nonprofit?

Reviews

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