CX Passport

1.3

TOP 10%

Creator:

Rick Denton

Marketing
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Society & Culture
Places & Travel
Management
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Learning and Development

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Podcast data

Created By Rick Denton

Podcast Status active

Started 18/03/2021

Latest Episode 02/05/2023

Release Period Episodic

Episodes 115

Partner Reviews 0

Language English

Frequency 167

Average Length 32 minutes and 31 seconds

Country United States

Global Rank TOP 10%

Description

👉Love customer experience and love travel? You’ve found the right podcast, a show about creating great customer experience, with a dash of travel talk. 🎤Each episode, we’ll talk with our guests about customer experience, travel, and just like the best journeys, explore new directions we never anticipated. 🎬Be sure and subscribe here and on YouTube youtube.com/@cxpassport🗺️CX Passport is a podcast that purposely seeks out global Customer Experience voices to hear what's working well in CX, what are their challenges and to hear their Customer Experience stories. In addition, there's always a dash (or more!) of travel talk in each episode.🧳Hosted by Rick Denton, CX Passport will bring Customer Experience and industry leaders to get their best customer experience insights, stories and hear their tales from the road...whether it’s the one less traveled or the one on everyone’s summer trip list. Rick serves as the Managing Principal for EX4CX - Execution for Customer Experience and believes the best meals are served outside and require a passport.
If you like CX Passport, I have 3 quick requests:
✅Subscribe to the CX Passport YouTube channel youtube.com/@cxpassport
✅Join other “CX travelers” with the weekly CX Passport newsletter www.cxpassport.com
✅Accelerate business growth📈 by improving customer experience www.ex4cx.com/services

I'm Rick Denton and I believe the best meals are served outside and require a passport

🖱️Sign up at www.cxpassport.com and never miss an episodeWant more great Customer Experience? Visit www.ex4cx.com to learn how EX4CX enables companies to achieve Customer Experience Transformation, guiding them to stop Survey & Score and start Listen & Act, using a Total Voice of the Customer approach. Music: Funk In The Trunk by Shane Ivers

CX Passport is a podcast for customer experience professionals that focuses on the stories, strategies, and solutions needed to create and deliver meaningful customer experiences. It features guests from the world of CX, including executives, consultants, and authors, who discuss their own experiences, tips, and insights. The podcast is designed to help CX professionals learn from each other, stay on top of the latest trends, and develop their own strategies for success.
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Episodes
- #667330 - The one with expanding representation & BPO partnerships - Megan Bassler VP Strategic Partnerships at OP360 E115
  
  2 years ago
  
  #667330 - The one with expanding representation & BPO partnerships - Megan Bassler VP Strategic Partnerships at OP360 E115
- #667331 - The one with the customer first downs - Jeff Krogman SVP MasterCard E114
  
  2 years ago
  
  #667331 - The one with the customer first downs - Jeff Krogman SVP MasterCard E114
- #667332 - The one with the Changi experience - Andrew Tan Director Airport Ops Consultancy Changi Airport Group E113
  
  2 years ago
  
  #667332 - The one with the Changi experience - Andrew Tan Director Airport Ops Consultancy Changi Airport Group E113
- #667333 - The one with the beverage customer experience - Gabriela Amaral, Global Cust Satisfaction Manager - AB InBev E112
  
  2 years ago
  
  #667333 - The one with the beverage customer experience - Gabriela Amaral, Global Cust Satisfaction Manager - AB InBev E112
- #667334 - The one with the CX orchestration - Mark Slatin CX Advisor at EmpoweredCX E111
  
  2 years ago
  
  #667334 - The one with the CX orchestration - Mark Slatin CX Advisor at EmpoweredCX E111
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CX Passport

CX Passport

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Podcast data

Description

Agent Outreach

Episodes

#667330 - The one with expanding representation & BPO partnerships - Megan Bassler VP Strategic Partnerships at OP360 E115

#667330 - The one with expanding representation & BPO partnerships - Megan Bassler VP Strategic Partnerships at OP360 E115

#667331 - The one with the customer first downs - Jeff Krogman SVP MasterCard E114

#667331 - The one with the customer first downs - Jeff Krogman SVP MasterCard E114

#667332 - The one with the Changi experience - Andrew Tan Director Airport Ops Consultancy Changi Airport Group E113

#667332 - The one with the Changi experience - Andrew Tan Director Airport Ops Consultancy Changi Airport Group E113

#667333 - The one with the beverage customer experience - Gabriela Amaral, Global Cust Satisfaction Manager - AB InBev E112

#667333 - The one with the beverage customer experience - Gabriela Amaral, Global Cust Satisfaction Manager - AB InBev E112

#667334 - The one with the CX orchestration - Mark Slatin CX Advisor at EmpoweredCX E111

#667334 - The one with the CX orchestration - Mark Slatin CX Advisor at EmpoweredCX E111

Reviews

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