CX Files

1.6

10+

TOP 5%

Creator:

Mark Hillary and Peter Ryan

Business
Management
Business News

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Podcast data

Created By Mark Hillary and Peter Ryan

Podcast Status active

Started 25/07/2018

Latest Episode 27/04/2023

Release Period Episodic

Episodes 268

Partner Reviews 0

Language English

Frequency 148

Average Length 20 minutes and 37 seconds

Country United States

Global Rank TOP 5%

Description

CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.
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Episodes
- #522917 - Marko Torovic - NSourcing - Where Is My Limo? Luxury Auto Travel And Luxury CX
  
  2 years ago
- #522918 - Peter Ryan - The 2023 Ryan Strategic Advisory Front Office CX Omnibus Survey RESULTS
  
  2 years ago
- #522919 - Simon Kriss - CX and BPO In Australia
  
  2 years ago
- #522920 - Johan Steyn - Could ChatGPT And AI Kill The Contact Center?
  
  2 years ago
- #522921 - Kirk Laughlin - Nearshore Americas - CX in the Caribbean
  
  2 years ago
Reviews
- There are no reviews yet
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CX Files

CX Files

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Podcast data

Description

Agent Outreach

Episodes

#522917 - Marko Torovic - NSourcing - Where Is My Limo? Luxury Auto Travel And Luxury CX

#522918 - Peter Ryan - The 2023 Ryan Strategic Advisory Front Office CX Omnibus Survey RESULTS

#522919 - Simon Kriss - CX and BPO In Australia

#522920 - Johan Steyn - Could ChatGPT And AI Kill The Contact Center?

#522921 - Kirk Laughlin - Nearshore Americas - CX in the Caribbean

Reviews

Podcasts like this

Wealthy Way Podcast

Wealthy Way Podcast

Data Crunch

Data Crunch

The Analytics Power Hour

The Analytics Power Hour

The Rag Company Podcast

The Rag Company Podcast

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